Frequently asked questions

• What is a nutritional label for an internet plan?

  A nutritional label for an internet plan provides key information about the plan, such as prices, speeds, fees, and data allowances, similar to how a food nutritional label shows what’s in your food.

  These labels help you understand exactly what you’re getting with each plan, making it easier to compare options and choose the best one for your needs, apples to apples, and plan to plan.

• How often are the nutritional labels updated?

  We update the labels whenever there are changes to our plans. This ensures you always have the most current information.

• How can I use the nutritional labels to compare plans?

  You can compare the labels side-by-side to see differences in price, speed, data limits, and other features, helping you make an informed decision.

• Are the speeds mentioned in the nutritional labels guaranteed?

  The speeds listed are the maximum speeds available. Actual speeds may vary based on various factors, including network conditions and your location.

• Do the nutritional labels cover data usage policies and overage charges?

  Yes, any data usage policies, such as data caps or allowances, and overage charges are clearly outlined on the labels.